The new Jackson Boulevard entrance is officially open.  Employees and visitors are now able to enter the Tower through Jackson, and easily navigate through the Catalog area where new retail tenants are now under construction. The Franklin Street entrance and lobby are now closed for construction.  A clear, safe and well-messaged navigation path has been designed for both Tower employees and Skydeck visitors.

New Jackson Boulevard entrance opening details

  • Hours of Operation: Jackson Boulevard entrance hours are 5 am – 11 pm, Monday – Friday and 8 am – 11 pm, Saturday – Sunday. Wacker Drive entrance is now open 24/7.
  • Cab & Rideshare Pick up Locations: Franklin Entrance is no longer a designated rideshare drop off location. All rideshare traffic has been directed to Wacker and Jackson. Taxi pick up will be available at Wacker Drive.
  • Guest Check-in: Guests can check in via the Wacker entrance at either the lower level Wacker check-in desk or the upper level lobby desk.
  • Skydeck Entrance: Skydeck visitors will be directed to enter and exit Skydeck through the Jackson entrance.

If you have any questions or need assistance, please contact the Willis Tower Management office at 312.875.0066.  Thank you.


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for more behind the scenes photos of Willis Tower's development.