Returning To Willis Tower

Returning To The Neighborhood

Hey Neighbor, this site will be your main resource for all information on the return to the office.

Willis Tower will use this website, the building’s e-newsletter ("The 110"), and the tenant-exclusive "My Willis Tower" app to communicate timely re-entry details.

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Willis Tower Wacker Entrance

What We Are Doing For Your Safety And Well-Being


This section includes policies and procedures that have been created for tenants and visitors as you plan your return to the Tower. They include our mask policy and cleaning procedures.

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Mask Policy

Effective Monday, February 28, individuals will not be required to wear a face covering in indoor public spaces at Willis Tower, per state and local guidance. 

Cleaning Procedures

We continue to work closely with our cleaning service providers and contractors to ensure they are following CDC guidance.

Hand sanitizer dispensers are available throughout elevator lobbies and amenity spaces.  Additional janitorial personnel have been added to the day staff to increase frequency of touch point cleaning.

Willis Tower Wacker Entrance

Moving Through The Tower


See below for detailed information on best practices for moving about the Tower.

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Elevator Usage

Effective Monday, February 28, 2022, masks will not be required at Willis Tower, per state and local guidance. 

Amenity Guidelines

Tower House Café & Altitude Café & Tower House Bar are open.

Tower House is a casual work and meeting place, complete with morning and lunchtime grab-and-go food options, and a café with a variety of coffee offerings.

Altitude is a refined tenant lounge and café with truly stratospheric views. The café offers morning and lunchtime grab-and-go food and drink.

Tower House Conference Center

The Tower House Conference Center located on the 34th floor is available for tenant meetings, in compliance with Illinois rules and regulations. For more information and to book your meeting space, please contact Tenya Truitt at

TONE Fitness Center

TONE is open and ready for your return to workouts! TONE is exclusive to tenants and employees working within Willis Tower. Click here for details on membership activation, tours, pricing and more.

Wellness In Your Office

Wellness In Your Office


Help us maintain a healthy workplace by following these recommendations, from home to desk.

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Familiarize Yourself With Your Company’s Return To Work Policy

• Revisit your company protocols. What new COVID-19 guidelines are in place?
• Think through your daily schedule. Options such as transportation may have changed.
• Consider work-from-home a few days/week, or staggering commute times with your colleagues.

Maintaining A Clean Desk

• The average desk is germ central. Consider a “clean-desk” policy.
• Remember to disinfect your laptop and workstation at the beginning and end of each day.

Social Distancing & Handwashing

• Wash your hands frequently. Especially after handling deliveries.
• Physical distancing also applies to guests. Consider limiting the number of office visitors to ensure safety.

Visiting Skydeck & The Ledge

Visiting Skydeck & The Ledge


Skydeck is open to the public. The Skydeck team has reimagined the attraction to bring you a new experience. The renovated attraction will help visitors create exciting Chicago-centric moments, from street to sky. Visit the Skydeck website to learn more.

Skydeck Website
Visiting Catalog

Visiting Catalog


Catalog is open to tenants and the public. Our evolving collection of dining & entertainment options captures the vibrancy of the city and delivers the best experience of life and work in Chicago.

Catalog Website

Stay In The Know

For the latest updates, subscribe to The 110 and download the My Willis Tower app.

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EQ Office’s Workplace Re-Entry Playbook