Returning To The Neighborhood
Hey Neighbor, this site will be your main resource for all information on the return to the office.
Willis Tower will use this website, the building’s e-newsletter ("The 110"), and the tenant-exclusive "My Willis Tower" app to communicate timely re-entry details.Subscribe To The 110 Download The My Willis Tower App
What We Are Doing For Your Safety And Well-Being
This section includes policies and procedures that have been created for tenants and visitors as you plan your return to the Tower. They include our mask policy, cleaning procedures, and security procedures.
All building occupants are required to wear a face covering per the directive from the Governor and City of Chicago Officials when they either cannot, or it is impractical to maintain 6 feet of social distance between themselves and others. This includes all building common areas, building entrances, elevator lobbies, elevators, multi-tenant corridors & restrooms, and while picking up food and drinks from Catalog and building restaurants.
We continue to work closely with our cleaning service providers and contractors to ensure they are following CDC guidance.
Hand sanitizer dispensers will be available throughout elevator lobbies. Antimicrobial film is being installed on the first and second floor elevator dispatch kiosks. Additional janitorial personnel have been added to the day staff to increase frequency of touch point cleaning.
All people should practice social distancing while on the property. All seating within the lobby, the common areas on the transfer floors and Catalog will remain closed until further notice. Security will monitor these areas for social distancing practices, and we ask that all tenants avoid congregating in these areas.
Moving Through The Tower
We have created new traffic flow patterns and space usage guidelines to help you navigate the tower while practicing social distancing. See below for detailed information.
Entering & Exiting The Building
To manage the flow of pedestrian traffic at the building entrances, revolving doors will have signs posted in front of them directing tenants to use one for entering and another for exiting. Please follow the traffic pattern as directed by the signage within the building. The pattern will change from morning to evening when the majority of traffic is entering or exiting the building.
In the Wacker Lobby, stanchions and signage have been added to help direct the flow of tenants into the elevator lobbies. Social distancing decals will be placed on the floor as well.
Beginning Wednesday, June 3, the first-floor elevator lobbies will be reopened.
- Tenants must use the first floor when traveling to floors 10-23, 33 or 66.
- Tenants must use the second floor when traveling to floors 4-10, 23-28, 34 or 67.
Occupancy inside the elevators is set to a maximum of 4 people. Floor markers inside the elevators will indicate where to stand to help with spacing inside the elevators.
Face coverings are required in these areas and will provide an extra layer of protection for all tenants when social distancing will be challenging.
Tower House Conference Center will re-open when local & state restrictions on public gatherings are lifted.
Tower House Café and Altitude Café seating areas are closed, however, as tenants return to Willis Tower, carry out food & beverages will be available. Social distancing markers will be placed accordingly directing people to and from the point of sale counter. Download the My Willis Tower App to skip the line and order ahead at Altitude and Tower House Café.
Tone Fitness Center will continue to offer virtual training and classes. Tone members will be sent specific instructions on new policies & procedures for safely visiting Tone when a re-opening date has been confirmed.
We will announce to all tenants when Tower House Conference Center, Tower House Café, Altitude Café and Tone Fitness Center have confirmed re-opening dates.
Wellness In Your Office
Help us maintain a healthy workplace by following these recommendations, from home to desk.
Familiarize Yourself With Your Company’s Return To Work Policy
• Revisit your company protocols. What new COVID-19 guidelines are in place?
• Think through your daily schedule. Options such as transportation may have changed.
• Consider work-from-home a few days/week, or staggering commute times with your colleagues.
Maintaining A Clean Desk
• The average desk is germ central. Consider a “clean-desk” policy.
• Remember to disinfect your laptop and workstation at the beginning and end of each day.
Social Distancing & Handwashing
• Wash your hands frequently. Especially after handling deliveries.
• Social distancing also applies to guests. Make sure to limit the number of office visitors to ensure safety.
Return To Work Plan
Looking for guidance to refine your back-to-the-office plans? Check out EQ Office’s Workplace Re-Entry Playbook
Visiting Skydeck & The Ledge
Skydeck will re-open on a limited capacity and timed ticketing basis when local and state restrictions on museums and attractions are lifted. While not clearly categorized in initial local and state re-opening phase guidelines, Skydeck could potentially be included in the fourth phase, which is currently estimated in late June.